FREQUENTLY ASKED QUESTIONS
Why is Icelandic eiderdown so expensive?
Icelandic eiderdown duvets are prized for their rarity, warmth, and ethical sourcing. With just 4 metric tons produced annually, harvesting is labor-intensive. Each nest yields a mere 15 grams of down, purified meticulously by hand. This results in unparalleled quality and insulation. Our duvets, sourced ethically from Iceland, reflect our commitment to luxury and sustainability.
Is it safe to buy a duvet from Dreamdown?
Yes, it's safe to purchase a Dreamdown duvet. Our duvets undergo rigorous quality testing to ensure safety and comfort. With Dreamdown's reputation for excellence, you can trust in the premium quality and craftsmanship of our products. If you have any questions, feel free to contact us at contact@dreamdown.no, and we'll respond promptly.
How long does it usually take to receive a duvet after ordering?
Typically, it takes 5-8 weeks for eiderdown duvets to be crafted and delivered. Our Icelandic eiderdown duvets are made to order, meticulously crafted to your specifications upon receiving your order. This includes filling the duvet with the appropriate eiderdown amount based on your chosen size, stitching, and packaging for direct shipment. All duvets are shipped to you, fully cleared through customs, with shipping costs covered, ensuring a seamless experience. We prioritize prompt delivery while upholding the highest craftsmanship standards for your luxurious experience.
What's the difference between a summer, all-season, and winter eiderdown duvet?
Our duvets come in three different fill weights tailored for summer, all-season, and winter use. For single duvets, summer ones contains approximately 400-500 grams of handpicked and hand-cleaned Icelandic eiderdown, while all-season ones range from 550-700 grams, and winter ones from750-950 grams. The quantity varies based on the size of the duvet ordered. For double duvets, summer ones contain about 550-1100 grams, all-season ones range from 800-1600 grams, and winter ones from 1100-2100 grams. If you're unsure which duvet to choose, feel free to reach out to us at contact@dreamdown.no, and we'll assist you promptly.
What does it mean that all duvets from Dreamdown are certified?
At Dreamdown, all our products, including Icelandic Eiderdown duvets, pillows, and more, are certified by an Authorized quality controller in accordance with Icelandic laws no. 52/2005. This certification guarantees that you receive only the finest quality Eiderdown products, meticulously inspected to meet stringent standards. You can trust in our commitment to delivering excellence and adhering to legal regulations, ensuring your satisfaction with every purchase.
What is the return and exchange policy for duvets, especially if I am not satisfied with my purchase?
Your satisfaction is our priority! Email us at contact@dreamdown.no with your name, order number, and details for assistance for defective or damaged products for a prompt resolution.
How to care for your luxury duvet
To care for your Dreamdown duvet, handle it gently, air it regularly, and use a high-quality cover. Ensure proper ventilation daily and store it in the provided bag when not in use. Consider professional cleaning if needed, following guidelines to avoid voiding the warranty. These steps maintain its quality and comfort, ensuring years of
luxurious sleep.